Careers

To work behind Woofys carts and bars at events.

To prep our carts & bars, bump in (and out) our events, set up and style them.

JOB TITLE | Account Coordinator

EMPLOYMENT TYPE | Full Time

LOCATION | G6/ 46 Maddox Street, Alexandria NSW 2015

MANAGER | General Manager – Operations

JOB OVERVIEW

Our events wouldn’t be successful without this crucial position. As Account Coordinator your role is to be the point of contact for the client from start to finish. You represent Woofys and are in charge of liaising with clients from the point of enquiry, and guiding them through the booking process. You love being a key part of producing our memorable Woofys events where the client raves about our product, service and people. Working with the wider Woofys team you ensure the timely and smooth delivery of all our events.

MAIN DUTIES & RESPONSIBILITIES

• Respond to enquiries in a timely and professional fashion.

• Draft quotes for events, communicate the business offering engagingly and succinctly.

• Promote and provide recommendations to enhance client event experiences.

• Confirmation of events, including managing and maintaining event calendar, invoicing, supplier orders, and
  communicating with the wider team. Ensure event details are accurate and up to date at all times.

• Bring superior attention to detail to all event elements to ensure the effectiveness and success of all events –
  delivering the premium Woofys experience to our clients.

• Maintain and develop existing client and supplier relationships. Build new relationships with a wide range of
  potential clients.

SKILLS & EXPERIENCE

• Account coordinator, sales, and / or event background.

• Excellent written & verbal communication skills.

• A team player who is highly organised.

• You understand what makes a successful and memorable event and can translate that through your work.

• You have drive to secure events and win business.

• You can think on your feet and resolve issues that may arise.

• Ability to think strategically ‘outside the box’, and creatively.

PERFORMANCE GOALS

• Conversion of event enquiry to confirmed booking.

• Building rapport with key clients and forging new client relationships.

• Creating brilliant, premium events that keep our clients coming back.

EMPLOYMENT TYPE | Full Time

LOCATION | 21/ 2-6 Independence Street, Moorabbin 3189

MANAGER | General Manager

PURPOSE OF THE ROLE

Our Melbourne operation wouldn’t be successful without this crucial role. Part of a wider Australian team, you are driven to achieve and happy to work independently. You enjoy the fast pace of events, and thrive on the satisfaction of delivering our clients a great experience. You’re a natural problem-solver, and because of your organisation skills and attention to detail, our team, warehouse and events operate seamlessly. You love leading a team and getting the best out of people, working collaboratively to ensure the timely and smooth delivery of all Woofys activations. Thanks to your ability to ensure even the smallest detail doesn’t go unnoticed, our activations look and feel amazing with the Woofys WOW factor.

KEY RESPONSIBILITIES

• On-the-ground operational management of the Melbourne Woofys arm. You are the local manager and responsible for the delivery of exceptional activations – from organisation to execution.

• Hands-on delivery of activations including event preparation (ordering, packing, styling, food preparation, checklists) and managing of bump ins / outs. Ownership of the event set up and ensuring the kits are packed and ready to go in advance of the event: provide direction and ensure consistency of cart styling in line with Woofys look and feel.

• Packing and driving the vans: you pack the events (assets, coffee machines, tubs and produce) into the van at the warehouse in a methodical way to ensure smooth delivery of your daily events and drive our unique carts to and from events to set them up and pack them down.

• Delivering events: you love a schedule and arrive on time with a smile to bump in client events. Liaising with the client, you get the event set up impeccably as per the guidelines on the event job sheet.

• Bumping out: what gets set up, must get packed down – you look after the pack down and bump out of all client events in a swift and professional manner. Delivering the event back to the warehouse and assisting the Wooys team with unpacking and returning all items to their dedicated area.

• Accurately manage and track movements of inventory (in-coming supplies such as branding, stock, assets) and completed activations

• Leadership of the on the ground events team including all event staffing, drivers, the wider casual staffing team in Melbourne, including rostering, weekly team briefings and management of tasks.

• You support other states with tasks, you work as one team.

• Work alongside the General Manager to manage Melbourne’s weekly logistics schedule and staffing of bump ins, bump outs, and events.

• Work alongside the broader Woofys team to manage budgets, for example, tracking casual hours, equipment purchases and cart styling purchases.

• Management of staff training for all Melbourne personnel, including full time, part time and casual team members.

• Management of maintenance plan: ensuring maintenance items (such as stocktake, cart maintenance) are done to schedule.

• Maintenance of all Woofys equipment in Melbourne – always ensuring exceptional condition of all Woofys items including carts, bars, plinths, machinery, props and other event styling items.

• General warehouse organisation and cleaning: you love a clean, organised working space and take care of all things warehouse related including dropping and collecting the laundry, unpacking completed events, cleaning, and returning all items to their dedicated area, ensuring the dishes are done and the kitchen is spotless, etc.

• Accepting deliveries and general housekeeping: you accept and cross check all produce, branding, packaging and other deliveries to ensure correct and raise any issues of missing stock or incorrect deliveries with the ops team.

• Assist General Manager with any ad-hoc tasks.

SKILLS & EXPERIENCE

• You’re organised and process driven – you value attention to detail in all that you do.

• You love everything about events (even the stressful and unplanned parts).

• You’re proactive and show initiative – you know that things never go to plan (despite how well you plan!) but you’re able to think on your feet and solve problems with minimal fuss.

• You prioritise safety – you have tight deadlines and a lot on the go, but despite this, you ensure that you act safely at all times, prioritising safe work procedures and following Warehouse safety plans and instructions. You drive safely at all times, prioritising road rules and safe driver habits, as well as when you’re in the warehouse.

• Ability to think strategically ‘outside the box’, and creatively.

• You enjoy leading a team and getting the best out of people.

• You have your Full Australian Driver’s Licence.

PERFORMANCE GOALS

• Seamless event execution, delivering the event concept with high attention to detail, on time. Creating brilliant, premium events that keep our clients coming back.

• Strong leadership and training of the event staffing team to ensure top notch service and seamless event delivery.

• Organised, clean workspaces and vans.

• Inventory management.